Privacy Policy

Effective Date: January 25, 2025
Last Updated: August 15, 2025

At Shop Numa Gardens (“we,” “us,” “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, billing/shipping address, and payment details provided during checkout.

• Order Information: Products purchased, order history, and transaction details.

• Website Usage Data: IP address, browser type, device information, pages visited, time spent, and cookies or similar tracking technologies.

• Marketing Information: Email subscriptions, responses to marketing campaigns, and interactions with our content (e.g., Instagram ads, newsletters).

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2. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders, including shipping and returns.

• Provide customer service and respond to inquiries.

• Improve our website, products, and services.

• Personalize your shopping experience.

• Send promotional communications (only if you opt-in).

• Comply with legal and regulatory obligations.

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3. Sharing Your Information

We do not sell your personal information. We may share it with trusted third parties only when necessary, including:

• Payment processors (e.g., Stripe, PayPal) to securely process transactions.

• Shipping providers to deliver your orders.

• Service providers (e.g., analytics tools, advertising partners like Meta/Instagram) to help us improve marketing performance.

• Legal authorities if required to comply with law or protect our rights.

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4. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, track website performance, and deliver targeted advertising. You can disable cookies in your browser settings, but some site features may not function properly.

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5. Data Retention

We keep your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Your Rights

Depending on your location, you may have the right to:

• Access and request a copy of your personal information.

• Request corrections or updates to inaccurate data.

• Request deletion of your personal information.

• Opt out of marketing communications at any time.

• Restrict or object to certain data processing activities.

To exercise these rights, please contact us at hello@numagardens.shop

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7. Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

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8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.

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9. Children’s Privacy

Shop Numa Gardens does not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such data, we will delete it immediately.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.”

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11. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us:

Shop Numa Gardens
Email: hello@numagardens.shop
Phone: (669) 240-6684
Address: 236 N. Santa Cruz Ave, Los Gatos, CA 95030