Terms & Conditions

Terms & Conditions - the basics

Effective Date: January 25, 2025
Last Updated: August 15, 2025

Welcome to Shop Numa Gardens. These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or making a purchase through our website, you agree to be bound by these Terms. Please read them carefully.

1. General Information

Shop Numa Gardens (“we,” “us,” “our”) operates the online store and provides products and services subject to these Terms.
We reserve the right to update, change, or replace any part of these Terms at our discretion. Updates will be posted with a new “Last Updated” date.
Your continued use of our website after changes constitutes acceptance of those changes.

2. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to make purchases from Shop Numa Gardens. By using our website, you represent that you meet these requirements.

3. Products and Availability

We strive to display accurate product descriptions, images, and pricing. However, errors may occur, and we reserve the right to correct them without prior notice.
Product availability is not guaranteed. We may discontinue or limit quantities of any product at any time.
Colors, textures, and finishes of products may vary slightly from what is shown on screen due to differences in displays and materials.

4. Orders and Payments

All prices are listed in U.S. Dollars unless otherwise stated.
Payment must be made in full at the time of purchase. We accept major credit cards, debit cards, and other payment methods displayed at checkout.
By placing an order, you authorize us and our third-party payment processors (e.g., Stripe, PayPal) to process your payment.
We reserve the right to refuse or cancel any order for suspected fraud, unauthorized activity, or product unavailability.

5. Shipping and Delivery

Shipping costs and delivery times are provided at checkout.
Once an order is shipped, we are not responsible for delays or damages caused by carriers or circumstances beyond our control.
Risk of loss passes to you upon delivery. Please inspect your order upon receipt and notify us of any issues promptly.

6. Returns and Refunds

Our return and refund policy is outlined separately.
To be eligible for a return, items must be unused, in their original condition, and returned within the specified return window.
Certain items (custom products, final sale items) may not be eligible for returns or refunds.

7. Intellectual Property

All content on the Shop Numa Gardens website—including text, images, graphics, logos, and product designs—is our intellectual property or used under license.
You may not copy, reproduce, modify, or distribute any content without prior written permission.

8. Prohibited Uses

You agree not to:

Use the site for unlawful or fraudulent purposes.
Interfere with the security or proper functioning of the website.
Engage in unauthorized data mining, scraping, or commercial use of site content.

9. Limitation of Liability

To the fullest extent permitted by law, Shop Numa Gardens shall not be liable for any indirect, incidental, or consequential damages arising out of your use of our website or products.
Our total liability for any claim related to a product purchase shall not exceed the purchase price of that product.

10. Indemnification

You agree to indemnify and hold harmless Shop Numa Gardens, its affiliates, employees, and partners from any claims, damages, or expenses arising from your violation of these Terms or misuse of our services.

11. Governing Law

These Terms and your use of our website are governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.